Aktuelle Termine

General Conditions for Language Training

General

Each les­son has a dura­tion of 45 min­utes. As a mat­ter of prin­ci­ple, the for­eign lan­guage class­es are taught only by care­ful­ly cho­sen, high­ly expe­ri­enced lan­guage train­ers who are native speak­ers with a per­fect pro­fi­cien­cy of the respec­tive for­eign language.

As a rule, one teacher will remain respon­si­ble for the entire dura­tion of the planned class. How­ev­er, a sit­u­a­tion may arise in which a change of per­son­nel becomes nec­es­sary, in par­tic­u­lar in cas­es of sick­ness or in cas­es where the student(s) choose a vary­ing sched­ule for their lessons. A change of per­son­nel does not imply the right to can­cel the contract.

A can­cel­la­tion of the train­ing con­tract is only allowed for impor­tant rea­sons and must be giv­en in writ­ing. The respec­tive terms of notice must be observed.  If, for any giv­en rea­son, a les­son can­not take place, we shall endeav­our to replace it or to pro­long the agreed length of the pro­gramme. If this proves to be impos­si­ble, the stu­dent is enti­tled to a reim­burse­ment of the les­son omit­ted. It is agreed that no fur­ther claims will be per­mit­ted. The lessons booked must be paid in advance.

Individual lessons

If, for any rea­son, a stu­dent is oblig­ed to can­cel an agreed les­son, he must do so by 12.00 noon of the pre­vi­ous day so that the respec­tive lan­guage teacher can be informed in time. If the stu­dent fails to can­cel his les­son in time, he must pay the full amount.

Can­cel­la­tion of the train­ing agree­ment is pos­si­ble with 30 days’ notice at the end of each month, and the stu­dent shall be enti­tled to a reim­burse­ment of any remain­ing cred­it bal­ance. Pay­ments for train­ing mate­ri­als and reg­is­tra­tion fees shall not be reimbursed.

Group lessons

In order to ensure an opti­mized learn­ing envi­ron­ment, a stu­dent may at any time be placed in a dif­fer­ent learn­ing group at the teacher’s dis­cre­tion. Lessons agreed upon but not tak­en must be paid for in all cas­es since the price cal­cu­la­tion is based on the num­ber of stu­dents per class which mustn’t be jeopardized.

Can­cel­la­tion of the train­ing agree­ment is pos­si­ble with 30 days’ notice at the end of each month, and the stu­dent shall be enti­tled to a reim­burse­ment of any remain­ing cred­it bal­ance. Pay­ments for train­ing mate­ri­als and reg­is­tra­tion fees shall not be reimbursed.

Company training courses

For our cor­po­rate cus­tomers, we offer a frame­work agree­ment defin­ing the expect­ed num­ber of for­eign lan­guage lessons required in one year’s time. The high­er the vol­ume of lessons tak­en, the low­er the price for the lessons will be.

If, for any rea­son, an indi­vid­ual stu­dent or a learn­ing group is oblig­ed to can­cel the agreed les­son, he/she must do so by 12.00 noon of the pre­vi­ous day so that the respec­tive lan­guage teacher can be informed in time. If the student/the learn­ing group fails to can­cel his/her les­son in time, the full amount for the respec­tive les­son falls due nonethe­less. Com­pa­ny cours­es may be can­celled with 30 days’ notice at the end of each month. The com­pa­ny shall be enti­tled to a reim­burse­ment of any remain­ing cred­it bal­ance. Pay­ments for train­ing mate­ri­als and reg­is­tra­tion fees shall not be reimbursed.

Language courses abroad

In addi­tion to the Gen­er­al Con­di­tions for Lan­guage Train­ing in hand, our Gen­er­al Con­di­tions for Trav­el apply to our spe­cial pro­grammes, i.e. crash cours­es, indi­vid­ual lessons and lan­guage cours­es in for­eign coun­tries if, in addi­tion to the mere lessons, sup­ple­men­tary trav­el ser­vices such as hotel, host fam­i­ly, air or bus trav­el are employed. Fur­ther­more, we here­with point out that the cost of lan­guage lessons abroad con­trac­tu­al­ly agreed upon shall not be recoverable.


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